CANCELLATION & REFUNDS
Clear rules before payments begin.
Last updated: 17 September 2026
No paid WealthWallah plan is currently available in the private preview. No payment should be requested or collected through this site today. The terms below describe the intended policy for paid plans and will be reconfirmed before checkout is enabled.
1. Cancelling a subscription
When annual subscriptions launch, you will be able to cancel future renewal at any time. Cancellation will stop the next charge. Access already paid for will ordinarily continue until the end of the active billing period unless a refund is approved.
2. Refund eligibility
You may request a refund within 7 calendar days of the original purchase when there is a duplicate charge, a verified technical failure prevents access to the paid service, or paid access was not delivered. Change of mind after meaningful use, dissatisfaction with a planning result, or a decision made using an estimate will not automatically qualify.
3. How to request a refund
Use the verified channel that will be listed on the Contact page. Include the account email, payment reference, purchase date, amount and reason. Do not send card numbers, bank passwords, PINs or OTPs.
4. Review and processing timeline
We aim to acknowledge complete requests within 2 business days. Approved refunds will be initiated to the original payment method within 5 business days. After initiation, banks and payment providers may take an additional 5 to 10 business days to reflect the amount.
5. Failed or pending payments
If money is debited but the purchase is not confirmed, first allow the payment provider's normal reconciliation period. Automatically reversed or failed transactions are controlled by the bank or payment provider and may not require a separate WealthWallah refund.
6. Promotions and exceptional cases
Promotional or discounted purchases follow the same eligibility rules unless the offer states otherwise. We may make a fair exception where consumer law requires it or where the service failure is clearly attributable to WealthWallah.
7. Policy updates
The checkout screen will link to the policy in force at the time of purchase. Material changes will not reduce rights already attached to a completed purchase.